Faq

Of course! This is a legal requirement. Our formulas, raw materials and labels are checked by a toxicologist. And we have our new products tested by a panel of testers before they go on sale. The pH of our products is systematically checked for each batch.

16 of our products are certified organic (COSMOS ORGANIC, certified by Cosmécert according to Cosmos standards). 2 are COSMOS NATURAL certified (both honey soaps, because we decided to buy local, and there’s no organic honey in Belgium). Other products are in the process of being certified. We only work with ORGANIC oils, butters and essential oils.

Ah! No ! We love them too much. We’d rather test on our children… 😉 On a more serious note: animal testing is forbidden, both on finished products and on the raw materials used. Besides, they’re not the ones who’ll be using our cosmetics…

Ah! Well, come and see the state of our hands, you’ll understand… Yes, everything is handmade. Our products are handmade in our own laboratory. They are also hand-packed. The little handcuffs of the members of our small team are put to the test to serve you as well as possible… 😉

From Monday to Friday (except public holidays and annual vacations), if your order reaches us before noon, it will be processed the same day; otherwise, it will be processed on the next working day. If you have your order delivered in Belgium, please allow two working days for delivery (for neighboring countries, it may take a little longer). You will receive a notification from the carrier, as well as a tracking link.

We have a list of sales outlets. You may find one near you. Or visit our store page: we deliver free of charge to Belgium, the Netherlands, Germany, France and Luxembourg, for orders of €35 or more (in Belgium, France, Germany, Luxembourg and the Netherlands). If you are a retailer and would like to sell our products, we are looking for sales outlets.

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French Organic Cosmetics Week

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Plus: 15% off all our cosmetics!
Valid until April 7 inclusive.

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